service

You will definitely have a good & pleasant cooperation with us!
Apart from high-quality pellet mill, pellet plant, and all related machines in pellet making line, GEMCO offers excellent before and after sales service. You can certainly count on us!

Our service primarily can be divided into the following four parts:

1. Free Raw Material Test: GEMCO pellet mill can make pellets from a wide range of biomass materials. No matter which country you are from, you can send us the sample of your raw material for making pellets. And we will test our pelletizer with these sample as soon as we receive them, and will return you the tset result timely.
2. Precise Budget & Customized Design for Pellet Line: GEMCO has successfully made many precise budgets for establishing pellet line, and customized the most suitable and practical solutions for our customers all over the world.And we are sure that you will be satisfied with what we customize for you based on your requirements, too.
3. Quality Machinery and Spare parts: GEMCO pellet mill has won CE and ISO9000 certificates together with many other certifications. GEMCO original spare parts has high quality just as pellet mills. These spare parts can extend the service life of machinery.
4. Professional Guide in Installation, Operation and Manintenance: GEMCO technicians have rich experience in installation, operation and maintenance for pelleting machines. And they will patiently pass on their know-how technology and training to you, in order to make sure that you can use the potential of GEMCO machinery to the full.